Formal data privacy statement
BBI HOME SOLUTIONS, S.L. ,
with CIF B72660962 and registered office at Partida Cap Negret 14 esc 11E, 03590 Altea, is the owner of this website and its content.
Through this formal statement, BBI HOME SOLUTIONS intends to inform users about our policy of protection of privacy and confidentiality of personal data that customers, potential customers or subscribers freely and voluntarily provide by telephone, WhatsApp, email, or through the various forms on the website https://www.bbihome.es
Current legislation
In accordance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), as well as the European Data Protection Regulation, (EU) 2016/679, of April 27, 2016 (RGPD), BBI HOME SOLUTIONS and its website https://www.bbihomes.es complies with current legislation regarding the protection of personal and contact data of its subscribers and customers and keeps them in the strictest confidentiality.
Ownership and use of data
In accordance with the current regulations on data protection (LOPDGDD/RGPD), as well as on information society services and electronic commerce (LSSI-CE), the user accepts that the data provided through this website will be incorporated into files owned by BBI HOME SOLUTIONS., in order to facilitate the provision of the requested services and other related services described on this website, as well as, where appropriate, the transfer to third parties for the strict and exclusive provision of said services, always within our sector of activity and areas of work.
Responsible for the processing of your data
Owner: BBI Home Solutions, S.L.
C.I.F.: B72660962
Registered office: Partida Cap Negret 14 esc 11E, 03590 Altea
Contact DPD: https://www.bbihomes.es/contacto
Purpose and objectives of the data collected
The collection of personal data and its automated processing has the following objectives and purposes:
1. Billing
In the event that the client hires our services, it will be necessary to issue one or more invoices, for which data such as Company Name, CIF, name and surname of the authorized person, ID, email, telephone number, physical address, account number and/or credit card are required.
2. Respond to queries and requests for quotes.
Whether by phone, WhatsApp or through the contact and quote forms on the website https://www.bbihomes.es, we collect information and data that allow us to contact users who have carried out said action and respond to them accordingly.
3. Carry out the development of work and/or the provision of services
In order to carry out our services, we ask our clients to provide us with all the necessary documentation to be able to work on it or any other tool to which we need to have access in order to carry out our work in an agile, efficient and professional manner.
In any case, BBI HOME SOLUTIONS cannot be held responsible for the use that some search engines, programs, online applications and other platforms make of the data.
Authorization
By the use, by the user, of the contact forms and the email provided on the website https://www.anipam.es, the client expressly authorizes BBI HOME SOLUTIONS. to the sending of commercial communications by regular mail and/or email and WhatsApp, as well as to the foreseeable telephone contact in order to offer the services offered on this website.
Disclosure of information
Whenever necessary for the correct provision of services, the client expressly authorizes BBI HOME SOLUTIONS to transfer their data to third parties and companies for the strict and exclusive provision of said services, always within our sector of activity and work areas.
BBI HOME SOLUTIONS does not sell or rent personal data of users. However, when the project requires it, we transfer the data to third parties for the sole purpose of providing the contracted service, as in the following cases:
The subcontracting of other companies or professionals for the development of total or partial projects.
The subcontracting of tax, financial or marketing advisory services.
The preparation of commercial proposals carried out by collaborators (partners).
In any case, BBI HOME SOLUTIONS requires the subcontracted company or professional to sign a personal data confidentiality document to ensure the confidentiality of this information.
BBI HOME SOLUTIONS may not disclose personal information about the client outside the scope described above, except to identify users/clients, contact them or take legal action against anyone who is interfering with our rights. The circumstances under which BBI HOME SOLUTIONS may disclose such information are:
When it is necessary to carry out the provision of the service normally.
When it is necessary to protect the legitimate interests of BBI HOME SOLUTIONS, its clients, franchisees or collaborators.
When it is necessary to carry out the provision of the service normally.
When it is judicially required to cooperate in a legal process.
Data retention
The personal data provided on the website https://www.bbihomes.es will be kept for a period of ten years from the last confirmation of interest by the client.
They will also be kept as long as the business relationship is maintained, making them disappear at the time their deletion or portability is requested by the interested party, in which case they will only be kept for a period of time in response to a possible demand for responsibility by the Public Administrations, Judges and Courts, as provided for in the current regulations on data protection. Once this period ends, your account data will be destroyed.
Legitimation
The processing of your personal data is necessary for compliance with the legal obligations derived from Royal Decree 1720/2001 of December 21, which approves the Regulation for the development of Organic Law 15/1999 of December 13 on the protection of personal data.
The legal basis for the processing of your data is the execution of the forms available on the website https://www.bbihomes.es, which you carry out by freely checking the box accepting our Privacy Policy, which indicates that you have read and understood the use that BBI HOME SOLUTIONS will make of your data.
Data security
If you provide us with your data using one of the forms on this website, it will be encrypted via a secure server, using the SSL (Secure Socket Layer) encryption protocol. However, any data transfer via the Internet could be intercepted, so BBI HOME SOLUTIONS cannot guarantee 100% security.
In accordance with current legislation, BBI HOME SOLUTIONS will store the personal data it has collected and will take the necessary measures to prevent its alteration, loss, processing or unauthorized access, strongly protecting customer information, accounting information and interpersonal communications.
The personal data of customers or potential customers and access keys (FTP, MySQL, Administration Panels, email accounts or similar) collected for the correct provision of the service and its monitoring, are stored in our Corporate Intranet.
Likewise, BBI HOME SOLUTIONS will always look after the interests of clients, potential clients, users, collaborators, distributors and suppliers to protect data from loss, misuse or alteration of the information collected.
Bearing in mind that the Internet is not 100% secure, there is always the possibility of receiving a cyber attack, and that third parties may take possession of your data, in which case we will not be able to take responsibility for such acts, nor for future actions that these people may carry out with the data obtained.
Minors
This website is not aimed at minors, so we explicitly ask minors to consult with their parents or legal guardians.
Minors of this age are not authorized to use our services and should therefore not send us their personal data.
If BBI HOME SOLUTIONS suspects or becomes aware at any time of the registration or contact of a minor under 18 years of age, it will proceed to delete their data immediately.
Use of cookies
The website https://www.bbihomes.es uses its own and third-party cookies on all its pages. The purpose of these cookies is to improve the present and future experience that we offer to users who visit us, for which we collect information about the behavior of users within our website.
Data collection
The personal data that we process at BBI HOME SOLUTIONS. They come from the following sources:
· Our own website
· Email
· Instant messaging (WhatsApp, Skype)
· Postal mail
· Group companies
· Collaborators
The categories of data that we process are:
· Identification data (name and surname)
· Identification codes or keys
· Postal or electronic addresses
· Telephone/WhatsApp
· Commercial information
· Account number
· Financial data
Likewise, we inform you that we do not obtain specially protected data on a regular basis, however, if specially protected data were to reach our company, we would defend it in accordance with current regulations and under no circumstances would it be transferred to third parties.
Rights over the data collected
Although visiting our website and/or contracting the services displayed on it implies, on the part of the user, the full and unreserved acceptance of the conditions set out in this Data Protection Policy, clients and/or users of https://www.bbihomes.es may, at any time, exercise the rights of access, rectification, cancellation, opposition and portability, as well as the right to have their personal data forgotten, by communicating this in writing to BBI HOME SOLUTIONS, Partida Cap Negret 14 esc 11E, 03590 Altea. In any case, it will be necessary to identify yourself as the owner of the data by attaching the National Identity Document (DNI) of the interested party visible on both sides, or equivalent document.
Interested parties have the right to access their personal data, request a restriction on their processing, as well as to request the rectification of inaccurate data or, where appropriate, demand their complete deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In addition, we inform you of your right to file a complaint with the Control Authority (AEPD).
